Welcome to Style–X.com! We value your satisfaction and aim to provide the best shopping experience. Please read our refund and returns policy carefully.
Returns
Eligibility
You have 14 days from the date of delivery to initiate a return.
Items must be in their original condition, unused, and in the original packaging.
For safety and hygiene reasons, earrings are non-returnable.
Process
Initiate a Return:
Contact our customer support team at info@stylexjewellry.com within 14 days of receiving your order.
Provide your order number and the reason for the return.
Return Shipping:
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
Inspection and Approval:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Refunds
Refunds are accepted only for items that are returned in their original condition.
Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
Original shipping costs are non-refundable.
Exceptions
Non-returnable Items: Earrings, for safety and hygiene reasons, are non-returnable.
Sale Items: Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at info@stylexjewellry.com.
Contact Us
If you have any questions about our refund and returns policy, please contact us at info@stylexjewellry.com.
